RenoCare: maintenance, service and 10 years' peace of mind

Every plan gives you annual technical maintenance and priority service, with no call-out charges within the terms of the plan. With Brons, your statutory rights and the product's standard warranty also continue to apply.

Zilver adds 10 years' all-in warranty: call-out charges, labour and parts are then included in the event of a covered technical defect, for up to 10 years after handover. Goud offers the same as Zilver, plus RenoClean every year: cleaning and protection of your product.

Yes. You choose Brons, Zilver or Goud for each product. For example, you can give your front door Goud and your roller shutters Brons.

We schedule the maintenance every year in the period from January to March inclusive. In a single visit, the installer deals with all the products covered at your address. Afterwards you receive a maintenance report with the findings, the preventive work carried out and any advice.

You pay the annual fee in advance. We collect the amount in the first week of January. The rates are indexed each year on 1 January in line with the consumer price index of Statistics Netherlands (CBS).

If you start in the course of the year, you pay a partial amount for that first year. From the next full calendar year onwards you pay the normal annual amount.

With Zilver and Goud, we extend the all-in warranty by one year after each annual maintenance visit. This is possible up to a maximum of 10 years after the original handover of the product. Each product therefore has its own end date.

Yes. If you buy another product from Renoco later, we add it to the same contract. For that product you again choose the plan you want. There is always one RenoCare contract per address.

With Zilver and Goud, a TaHoma, fixed control or fixed sensor supplied by Renoco is covered in the event of a technical defect under normal use. A handheld remote control is covered for technical defects for a maximum of 2 years, provided there is no user damage.

We cannot give a warranty on Somfy's app, cloud and firmware. Your own Wi-Fi, router and phone are also outside the scope of RenoCare. We do help you with support and diagnosis. Batteries are consumables, which we replace preventively during maintenance where appropriate.

Damage due to an external cause, incorrect use or the user themselves is not covered. The same applies to normal cosmetic ageing. What is and is not covered for each product is stated in your quotation and in the customer portal.

Damage to your home, interior or other property is not covered by RenoCare. Your statutory rights always continue to apply.